Privacy Policy

Privacy Policy

Imagine Health Pharmacy & Travel Clinic
#4120 – 15 Sunpark Plaza SE, Calgary, AB T2X 0M5
Phone: (403) 910-3990 · Email: hello@pharmacyplus.ca

Last updated: February 2026

1. Information We Collect

When you use our website, book an appointment, fill out an inquiry form, or interact with our pharmacy services, we may collect:

  • Personal information: Name, email address, phone number, date of birth
  • Health information: Medication lists, health conditions, allergies, vaccination history, travel itinerary details (provided voluntarily through our forms)
  • Technical information: Browser type, IP address, pages visited, and cookies for website functionality

2. How We Use Your Information

We use the information we collect to:

  • Provide pharmacy services, including dispensing medications, consultations, and immunizations
  • Respond to appointment requests and inquiry form submissions
  • Communicate with you about your care, prescriptions, or appointments
  • Improve our website and services
  • Comply with legal and regulatory requirements under the Health Information Act (Alberta) and the Personal Information Protection Act (PIPA)

3. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal and health information. Inquiry form submissions are transmitted securely and accessed only by authorized pharmacy staff. We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Health Information

As a regulated pharmacy in Alberta, we are governed by the Health Information Act (HIA) and the standards set by the Alberta College of Pharmacy. Your health information is collected, used, and disclosed only as necessary to provide pharmacy care and as permitted by law.

5. Cookies and Analytics

Our website uses cookies to enable basic functionality (e.g., remembering your checklist progress). We may use analytics tools to understand how visitors use our site. These tools collect anonymous, aggregated data and do not identify you personally.

6. Third-Party Services

Our website may link to third-party services such as Cowlendar (appointment booking) and Google Maps. These services have their own privacy policies, and we encourage you to review them.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent for non-essential communications
  • File a complaint with the Office of the Information and Privacy Commissioner of Alberta

8. Contact Us

If you have questions about this privacy policy or how we handle your information, contact us:

Imagine Health Pharmacy & Travel Clinic
#4120 – 15 Sunpark Plaza SE, Calgary, AB T2X 0M5
Phone: (403) 910-3990
Email: hello@pharmacyplus.ca